Disclaimer – PK RealEstate Agent

This page sets forth the Privacy Policy and Disclaimer for our website.

Disclaimer

All information contained within this website is gathered from sources we believe to be reliable. We cannot however guarantee its accuracy and interested parties should make and rely on their own enquiries.

PK Realestate Agent is committed to providing you with the best possible customer service experience. PK Realestate Agent is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

At PK Realestate Agent, we collect, hold, use, and disclose to third parties, personal information for a number of reasons:

To carry out appointments as sales agents for clients selling their properties;
To carry out appointments as property managers for rental property owners, which includes processing tenancy applications and managing tenancy relationships and the tenanted property;
To promote and market our services and the products and services of third parties (we will only use your personal information for this purpose and will not disclose it to third parties);
To provide information on and promote properties for sale and for rent to the market;
To reply to enquiries and information requests made by individuals;
For internal business processes such as market research and billing; and
Where required by law.

We collect personal information about individuals:

From the individuals themselves through application forms, registration books at open inspections, appointment forms, agreements, correspondence including emails, our web site, and through verbal communications;
From third parties (including from other agents, from operators of tenancy reference databases and other publicly available databases and from referees)? In the course of verifying and evaluating tenancy applications and managing tenancy arrangements, and in carrying out agency services for a client, including through property searches.

To Whom May We Disclose Your Information?

We may disclose your personal information to:

our employees, related bodies corporate, contractors, franchisees, franchisees’ real estate agents and employees or service providers for the purposes of operation of our website or our business, fulfilling requests by you, and to otherwise provide products and services to you including, without limitation, web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, utilities providers, tradesmen and professional advisors such as accountants, solicitors, business advisors and consultants;
suppliers and other third parties with whom we have commercial relationships, for business, marketing, and other purposes related to our business; and
any individual or organisation for any authorised purpose with your express consent.

We may combine or share any information that we collect from you with information collected by any of our related bodies corporate and associates.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

When May We Disclose Personal Information To Overseas Recipients?

We may disclose personal information to third party suppliers and service providers located overseas, including the India, Philippines and the United States of America, in connection with our business activities and functions as outlined above (for example in connection with our data hosting and other IT service providers, administration services and the preparation of marketing and advertising material). We may also disclose your personal information to entities within Australia who may store or process your data overseas. In the event that a disclosure is made to an overseas country, the information will not be required to be held in accordance with the APPS and Privacy Act and we will not be liable for breaches of those provisions by overseas recipients however, we will take reasonable steps to satisfy ourselves that the overseas recipients of your personal information are aware of these obligations in relation to your personal information.

In any event, by providing your details, you are agreeing to your information being disclosed in this manner.

Third Parties and Links

We are not responsible for the privacy practices of any third parties including those linked to our website and we make no representations or warranties in relation to the privacy practices of any third party or their website and we are not responsible for the privacy policies or the content of any third party website. Third parties are responsible for informing you about their own privacy practices. However, PK Realestate Agent endeavours to make third parties who may receive personal information from PK Realestate Agent aware of our commitment to privacy as set out in this Privacy Policy and as required under the Privacy Act and APPs.

Changes to this Privacy Policy

PK Realestate Agent reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. PK Realestate Agent reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

PK Realestate Agent welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us during business hours Monday to Friday via the details on our Contact Page.